Now accepting Fall 2026 enrolments  ·  British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario

Community Support Worker Diploma

Build the skills needed to support individuals, families, and communities through meaningful careers in social services and community care.

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Type
Diploma
Duration
60 Weeks
Delivery
Online
Outline

Community Support Worker Diploma

The Community Support Worker (CSW) Diploma is a comprehensive 60-week program designed to equip students with the knowledge, skills, and practical experience needed to provide compassionate, effective support to individuals and communities. This program prepares students for careers in social services, healthcare, and community support organizations, focusing on helping individuals enhance their quality of life.

Community Support Worker Diploma

Salary & Outlook

Graduates enter a high-demand sector with competitive wages across Canada. Health and social community services represent one of the fastest-growing job segments.

56.11
Average Wage/HR**
85.71
High Wage/HR**

Source: workingincanada.gc.ca ‍

NOC Code: NOC Code: 14200, 12200 – Wage data based on NOC code 12200 and rounded down to the nearest dollar. Average wage doesn’t reflect the starting salary but represents the middle value between lowest to highest wages. Local (or regional) income may vary. Last updated: December 2024.

Course Information

1 Course Details

The Community Support Worker Diploma prepares students to provide compassionate, client-focused support to individuals, families, and communities. Through a combination of theoretical instruction and practical training, students develop the skills necessary to assist individuals facing social, mental health, and life-stability challenges.

Learning Outcomes

Upon successful completion of the program, graduates will be able to:

  • Apply foundational principles of community support and human services practice.
  • Communicate effectively and empathetically with clients, families, and interdisciplinary teams.
  • Demonstrate ethical, professional conduct while maintaining appropriate boundaries in support roles.
  • Assess and respond to mental health and psychosocial needs within diverse populations.
  • Support individuals across different life stages while considering developmental and cultural factors.
  • Apply trauma-informed approaches when supporting individuals facing mental health or addiction challenges.
  • Use documentation, case management, and advocacy strategies to support client goals.
  • Respond effectively to crisis situations and apply de-escalation techniques.
  • Promote diversity, equity, and inclusion within community support services.
  • Connect individuals with appropriate community resources, programs, and support networks.
Program Highlights

Foundations for Community Support Work

Interpersonal Communication & Helping Skills

Professional Ethics & Boundaries

Mental Health & Addictions

Human Development Across the Lifespan

Trauma-Informed Care

Diversity, Inclusion & Cultural Awareness

Documentation & Case Management

Crisis Intervention & De-escalation

Community Resources & Advocacy

Workplace Health & Safety Case Management & Service Coordination

Supporting Complex Needs & Vulnerable Populations

Professional Practice, Self-Care & Employment Readiness

Legal Systems, Client Rights & Court Documentation

Digital Documentation, EMR & Workplace Technology

Community Program Planning & Support Strategies Housing Support & Homelessness

Awareness

Practicum-5 Weeks: 200 Hours

2 Admission Requirements

Career Opportunities

  • Community Support Worker
  • Residential Support Worker
  • Mental Health Support Worker
  • Addiction Support Worker
  • Case Worker or Case Manager Assistant
  • Rehabilitation Support Worker
  • Youth Support Worker
  • Outreach Worker

Employment Opportunities

  • Community health centers
  • Mental health and addiction treatment facilities
  • Non-profit social service organizations
  • Residential care and group homes
  • Youth support and outreach programs
  • Rehabilitation and recovery centers
  • Crisis response and intervention services
  • Shelters and housing support programs
  • Government social service departments
  • Community advocacy and support organizations

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Scholarship & Loan Information

Scholarship & Loan Information

Financial support options are available for qualified applicants. Students in British Columbia, Alberta, and Ontario may qualify for provincial student loans, grants, scholarships, and flexible repayment assistance plans.

Our financial coordinators assist with document preparation, application procedures, and evaluation of scholarship criteria to make education accessible.

Download Program Brochure

Download the comprehensive Community Support Worker Diploma program guide to read full course listings, class times, and local campus information.